What This Privacy Policy Covers
When you open an account at 399bit, we collect the details you submit during registration: your name, email address, and phone number. If you link a local wallet — bKash, Nagad, or Rocket — we also record the account identifier needed to process your transactions through
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that payment rail. Beyond registration data, we log session activity: the games you open, deposit and withdrawal amounts, and the device or browser you use to access the lobby. We collect this data for three reasons: confirming your identity before account access is granted, verifying wallet
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details like your bKash or Nagad reference before funds move in either direction, and monitoring for unusual login patterns or unauthorised access attempts. We do not sell your personal data to marketing firms or advertising networks. Limited disclosure happens only when payment processors need transaction data
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to complete a Rocket or Nagad transfer, or when applicable law requires records to be produced for regulatory purposes. Access to our services depends on your local law and eligible regions, and we do not make eligibility representations beyond what local regulations permit. Data linked to
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active accounts is retained while your account remains open and for a period thereafter as required by applicable record-keeping obligations. Once that retention period ends, we delete or anonymise your records. You have the right to request access to what we hold, ask for corrections to
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inaccurate entries, or submit a deletion request where no legal obligation prevents removal.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.